At HMI, excellence is a way of doing business. It’s the comprehensive approach we take, from pre-planning to post-evaluation, to crafting each incentive strategy – and it shows, every step of the way.

1. Explore

HMI studies your organization and business model, including short- and long-term goals, products and services, target audiences and prior incentive initiatives. We examine who you are and who you want to be.

2. Envision

Using what we’ve learned, we develop a blueprint to address your specific performance needs, from the big picture to the smallest detail. HMI recommends a strategy that is unique to your business, taking into account timelines, program structure, projected budgets and the creative, administrative and technological resources that will be required.

3. Execute

HMI’s dedicated team of experts implements your custom-tailored program and monitors its progress, providing timely customer and client assistance, fulfillment and redemption services and continuous program updates.

4. Evaluate

At HMI, we know a careful look back is what helps you get ahead. Our meticulous post-program evaluation allows us to quantify your program performance. From in-depth reporting and customer feedback to a detailed budget review and ROI analysis, our comprehensive assessment will help you determine the value of your investment.