At HMI, over 35 years of performance improvement experience gives us a leg up in the art of program design. Through our excellence approach, we create incentive programs that adapt to the needs and nuances of your evolving business.

Whatever you need, however you need it

We take pride in our ability to meet our clients’ individual needs. From increasing market share and lagging sales to account retention, product marketing and capitalizing on growth opportunities, we build strategies that achieve your company’s unique objectives by determining the best way to meet and exceed them.

“HMI has exceeded our expectations from day one. We switched to HMI three years ago and we have never looked back. Our rewards program has been extremely effective growing our market share.”

– Electrical Distribution Client

Nothing short of excellence

At HMI, excellence is the foundation of all our incentive programs. Our team of dedicated performance strategists work tirelessly to help you identify goals, outline budgets, generate excitement, monitor progress, quantify performances and analyze ROI. Put simply, we optimize your program and maximize its value.

explore

We examine where you are and who you want to be.

HMI studies your organization and business model, including short- and long-term goals, products and services, target audiences, and prior incentive initiatives.

envision

We examine where you are and where you want to go.

HMI recommends a strategy that’s unique to your business, taking into account timelines, program structure, projected budgets and the creative, administrative and technological resources that will be required.

execute

Our expert team implements your program and monitors its progress.

HMI’s dedicated team of experts implements your program and monitors its progress, providing timely customer and client assistance, fulfillment and redemption services and continuous program updates.

evaluate

A careful look back can help you get ahead.

Our meticulous post-program evaluation allows us to quantify your program performance. From in-depth reporting and customer feedback to a detailed budget review and ROI analysis, our comprehensive assessment will help you determine the value of your investment.