About Us


40 years of delivering performance improvement solutions

Founded in 1980 in Cambridge, MA, HMI Performance Incentives has grown to become a global leader in designing and operating effective incentive solutions. At HMI, we measure our success by the outcome of our clients’ satisfaction. Our programs are geared to help you boost your profit margin, increase customer or employee engagement and capture new market share. With 40 years of experience in the incentive marketing industry, we know what it takes to deliver results.

When you enlist HMI to provide you with an incentive solution, we understand you are entrusting us with your most valued resource: your employees and/or customers. We value that trust and hold ourselves responsible for treating them as our own. That’s the HMI promise.

The HMI Excellence Approach

Our four-stage approach to creating, promoting, and evaluating your incentive program


We learn about your business, how you go to market, and your objectives.


We design a blueprint to reflect your performance needs—from the big picture, down to the smallest detail.


Our expert team implements your program and monitors its progress.


Ongoing and overall program analysis drives continued enhancement and ensures performance benchmarks are achieved.


Award winning incentive expertise

Our Leadership Team

Talented leaders representing the best in their field

HMI’s leadership team draws on extensive experience to create innovative, cutting-edge products, solidifying its position as one of the world’s most trusted performance incentive companies.

Paul V. Ferreira

President and Board Chairman

Kiwon Chang

Chief Executive Officer

Lincoln Smith

Chief Strategy Officer

Monica Preman

Vice President, Group Travel Operations

Connie Colclough

Vice President, Individual Award Operations

Walt Esker

Vice President, Software Development & Technology

David Young


Our Partners

Helping us deliver a better product and client experience

HMI is proud to partner with companies who are as devoted to their clients as we are. Through these collaborations, we are able to bring additional resources to our clients, furthering their capabilities at home and abroad. Our partners include:

Motivforce Marketing and Incentives

Motivforce is a global thought leader in the loyalty and performance incentives industries, who provides a host of creative and analytical services for companies looking to improve their incentive strategy. Together, HMI and Motivforce specialize in conceptualizing cutting-edge B2B solutions for a multinational clientele. By having offices in a number of strategic global hubs, we partner to manage localized programs backed with global technology and resources.

Channel Marketing Group
Channel Marketing Group

Channel Marketing Group is a strategic marketing and research firm focused on helping distributors and manufacturers.


HMI partners with TIMBR to optimize profitability and accelerate growth for building materials distributors. Through TIMBR’s association with ENAP, the nation’s largest building materials marketing group, HMI is able to deliver powerful, cost-effective programs.


HMI has partnered with LogicBay to help bring world-class solutions to all levels of the channel. Working together, HMI and LogicBay can better provide our clients with the fully-encompassing programs they need.


Staying connected to industry giants

HMI maintains memberships in a number of associations important to our incentive industry, as well industries that we serve. On top of being able to interact with like-minded organizations, these memberships allow us to remain current, ahead in the thought leadership and industry best practices of today, and continually improve our products and services for our clients and customers.

Contact Us

The best way to get started is to get in touch.

HMI Performance Incentives needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.